Answers to common questions.
How much is the deposit?+
A 50% non-refundable retainer is required to secure your event date. The remaining balance is due before or on installation day.
How far do you travel?+
Balloon Boutique is based in Findlay, Ohio and proudly serves Findlay and the surrounding areas. I travel, and travel fees vary depending on location. Travel within Findlay is $20.
Can I customize my colors?+
Absolutely. Every installation is designed around your celebration, your palette and your vision. Custom color combinations are welcome.
How long do balloons last?+
Balloons typically last one week or longer depending on the environment. Indoor installations away from direct sun and heat tend to last the longest.
Do you deliver?+
Yes. Delivery is available and can be discussed at booking, along with any travel fees for locations outside of Findlay.
Do you offer setup and takedown?+
Yes. Delivery, setup, and takedown are always included with your delivery fee because the arches and backdrops are rentals.
What do I get to keep?+
You keep the balloons unless it is a special ordered item the client and Balloon Boutique agreed upon.
Can I make changes after booking?+
Design changes should be requested at least seven days before your event so materials can be adjusted in time.
What payment methods do you accept?+
Apple Pay, Zelle, Cash App, and Tap to Pay for credit and debit cards. Tap to Pay transactions include a processing fee.